Which of the following is a component of Quality Management as described?

• A. It focuses only on reducing costs.
• B. It exclusively tests functionality.
• C. It ensures needs are met, is verifiable, and can be traced back to user needs.
• D. It is the sole responsibility of the project manager.

Answer: (C)

Quality management focuses on aligning the project deliverables with user needs and providing evidence that those needs are met. It involves defining quality criteria based on what users require, planning how to verify those criteria, and ensuring there is traceability from each requirement to the corresponding design, implementation, and tests. This makes quality verifiable through reviews, tests, and audits, and traceable back to user needs so you can prove that the deliverable satisfies those needs. It isn’t just about reducing costs, and quality involves more than testing functionality alone. Quality management also isn’t the sole responsibility of one person; it’s a collaborative discipline that spans the team and defined processes across the organization.