What is the primary goal of Capacity Management?

Study for the IT Operations Management (ITOM) Exam. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Multiple Choice

What is the primary goal of Capacity Management?

Explanation:
Capacity management ensures IT resources are available to meet current and future business demand in a cost-effective way while keeping service levels intact. It involves understanding how demand will grow or change, measuring how capacity is being used, forecasting needs, and planning how to scale compute, storage, networks, and related services. The aim is to balance performance with cost, avoiding both over-provisioning and under-provisioning so that services remain reliable and affordable as requirements evolve. Maximizing utilization without regard to actual demand can waste resources or cause failures when demand spikes, and focusing only on server capacity misses other critical components like networks and applications that impact performance. Narrowly removing assets to cut costs can degrade service levels by reducing available capacity.

Capacity management ensures IT resources are available to meet current and future business demand in a cost-effective way while keeping service levels intact. It involves understanding how demand will grow or change, measuring how capacity is being used, forecasting needs, and planning how to scale compute, storage, networks, and related services. The aim is to balance performance with cost, avoiding both over-provisioning and under-provisioning so that services remain reliable and affordable as requirements evolve.

Maximizing utilization without regard to actual demand can waste resources or cause failures when demand spikes, and focusing only on server capacity misses other critical components like networks and applications that impact performance. Narrowly removing assets to cut costs can degrade service levels by reducing available capacity.

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